We understand the critical significance of providing our European customers with localized service and support. That’s why we ensure that your needs are met by individuals with hands-on training and extensive experience, ensuring your operations consistently operate at peak productivity levels.
At WENDT, we go the extra mile by offering a comprehensive range of post-sale services tailored to your specific requirements. We provide the flexibility for you to set and manage the visit schedules, allowing you to plan and adapt our support to suit your operational needs and preferences. It’s all part of our commitment to delivering exceptional, localized service with your convenience in mind.
- Preventative Maintenance visits include inspection from a trained and experienced set of eyes. During this visit, our technicians are not just replacing parts and lubricating. There is a good chance we will see and hear things that a customer hasn’t, preventing future failure that lead to downtime.
- Optimization Visits – WENDT offers you the experience and expertise of our trained staff. Our field staff has extensive training and experience in electrical, mechanical and hydraulics and will assist you in optimizing the productivity of your equipment
- Emergency Service – With our 24-hour support line you receive professional support from the appropriate Service Team Member to troubleshoot and remedy breakdowns.
- Upgrades/Retrofits – Our Technicians are trained in upgrading or retrofitting your existing equipment for increased efficiency and reliability regardless of the original equipment manufacturer. Whether it’s retrofitting your existing shredder, upgrading your downstream, or replacing a single piece of equipment, our operationally-trained team can perform these services.
