Advanced Technology. Proven Performance.

Typical Customer
Engagement

Leading the Way
One Project at a Time

As a single-source supplier, our team of recycling experts assist in developing a project from initial feasibility, applications development and plant design, through project execution, installation and commissioning of a custom-built plant. We employ a team of application and industry experts to create products and solutions optimized for our customer’s individual needs.

Customer Engagement - Regional
Regional Sales
  • Initial contact for any equipment or project sale within a specific geographic region
  • Significant experience of various scrap metal processes and systems
  • Identifying initial customer needs for a project
  • Building and maintaining successful relationships with potential and existing customers
Business Development Managers
Business Development
  • Technical experts on WENDT‘s comprehensive product line
  • Engaged by Regional Reps on all project-based sales
  • Work directly with a customer to define the technical and commercial aspects of the project
  • Guide customer through entire sales process from plant layout & design to visiting our installed references to risk assessment & final proposal
In-House Engineering
In-House Engineering
  • Highly skilled members including mechanical, electrical, and automation/control engineers
  • Customized Processing Solutions
    • Applications engineering
    • Plant layout and process design
    • Engineering Contracts for the development of a well-defined scope, developed specifically for you
    • In-house 3D scanning and point cloud generation to document exiting conditions
Project Manager
Project Managers
  • In-house project management team
  • Understand the requirements for integrating equipment and bringing a project, small or large, to fruition
  • One experienced Project Manager is assigned to each project
  • Ensures projects are completed to scope, on time and on budget
  • Customer’s primary contact from signature of contract through commissioning
  • Contract and scope development
  • Installation supervision management
Service_and_Support
Service & Support
  • Most extensive post-sale support services in the industry
  • All after-sale support team comprised of degreed engineers with hands-on field experience
  • 24/7 Customer Support
  • Recommendations & troubleshooting services
  • Complete line of Shredder Rotors and shredder consumables
  • Large warehouse with multi-million dollar parts inventory
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